Ice, rain, cause AT&T service outage

Mobile phone service for Wrangell AT&T customers was sporadically available and then unavailable starting Christmas night.

The outage lasted until Friday afternoon. Customers in and around town, many of whom use smart phones, said voice and data were limited to the range of the device’s Wifi adapters.

A statement issued by AT&T acknowledged the outage and blamed inclement weather.

“Some AT&T Alascom customers in the towns of Ketchikan, Lena Point, Juneau, and surrounding areas may have experienced a disruption in service recently as dense fog, rain and icy conditions affected microwave radio service in the region,” the statement reads. “Technicians resolved the problem and service has been restored for all impacted customers Friday afternoon. We know our customers count on their service and we apologize for the inconvenience.”